Legal Notices

Company Identification

In compliance with article 10 of Law 34/2002 for Society Services of Information and Electronic Commerce (LSSICE), we expose our Company Identification. The publication of our Company information does not entitle you to use them for commercial and / or advertising and digitization is prohibited thereof.

Company Name: Grupo Informática Ferraro S.L.U
Corporate Type: Sociedad Limitada Unipersonal
CIF: B76227149
Registered Office: C\ Las Margaritas 39, 35100 San Agustín Las Palmas (GC)
Contact: Web Form

Rights and Intellectual Property

The Content released under the domain informaticaferraro.com and all its subdomains such as images, text, graphics, animations and source codes are copyright protected. Access to the Website and content does not entitle to their reproduction, distribution or collection without the consent of Informática Ferraro.

Data Protection Policy

We collect your personal information when you create an account with us and each time you place an order on our website.

Your Personal Data will be stored with your consent in our database in order to establish a business relationship between you and our Company to provide our services and issue legal invoices.

You can modify your Personal Data from the client area by accessing with your credentials at any time. However, certain information such as your Name, Last Name, Tax Identification Number and if applicable, the name of your Company, may not be modified once our systems have registered at least one economic transaction with a legally issued invoice. However, you have the right and obligation to rectify whether these data contain errors.

We do not store any information about the means of payment that are used to make the payment of Invoices. Credit / Debit card details never go through our systems and can not be stored at our end. When you make the payment of an invoice by credit / debit card, you will be redirected to the REDSYS payment gateway that we have contracted through our Bank, Banco Santander.

You have the right to revoke your consent to process your personal data at any time. Revoke your consent implies the closure of the account you have with us and will have an irreversible effect:

  • All services and products you have with us in force will be terminated and eliminated without the possibility of recovery
  • All your personal data will be removed from our systems without the possibility of recovery

However, the following data can not be deleted and will be saved for at least 6 years according to the Spanish Real Decreto of August 22, 1885 of the Commercial Code https://www.boe.es/buscar/pdf/1885/BOE-A-1885-6627-consolidado.pdf. These data will be eliminated once we have fulfilled our fiscal obligations:

  • Economic transaction records made in our systems
  • Proforma and final invoices
  • Entries in our Bill Books

To exercise your right and revoke your consent for the processing of your data you need to open a support ticket with the department Data Protection / Protección de Datos and request the removal of your account by providing a copy of your personal identity documentation, duly scanned on both sides, in high definition and in .JPG format.

Accounts without any associated service for more than 3 months will be removed from our system without prior notice and all associated personal data will be automatically deleted without the possibility of recovery.

Signups prior 25th of May 2018 have given automatically consent to process personal data from 25th of May 2018. There is no need to explicitely confirm consent unless you modify your customer profile data in our client area.

With the sign up in our systems and the purchase of a domain and / or a service, your personal details will be transferred automatically and electronically through an SSL connection to the Company P.D.R. SOLUTIONS (U.S.) LLC, located in the United States, at 10 Corporate Drive, Massachusetts, Burlington - 01803. The company P.D.R. SOLUTIONS (U.S.) LLC is in charge of providing us with the web services that you contract with us. Your personal details are always synchronized with the data in our system so that any modification is applied in real time in the provider company. Access to your details stored in the provider company is only possible through our authentication systems from our client area, accessible through our website www.informaticaferraro.com

The responsible person of processing your personal data in our company is the Administrator of Grupo Informática Ferraro S.L.U. (GIF), registered in the Mercantile Registry of Las Palmas de Gran Canaria, tomo 2114, folio 157, hoja Nº GC-49844 and with Company register id CIF B-76227149, C\ Las Margaritas 39, 35100 - San Agustín, Las Palmas de Gran Canaria (España)

The company Grupo Informática Ferraro S.L.U. (GIF) will be the guarantor in complying with the data protection regulations and will provide the necessary support assisting all customers through the support ticket system, department Data Protection / Protección de Datos.

We store all data in a database which is part of the data processing system in a dedicated server, controlled and maintained by Grupo Informática Ferraro SLU (GIF) and located in the Data Center of Endurance International Group in the United States, 1958 South 950 East, Provo Utah 84606. Access to Personal Data is only possible through our authentication systems, secured and encrypted using SSL. Only you and our Company have direct access to this data.

Access, Portability, Correction, Erasure, Restriction, Objection and Withdrawal of Consent. You can exercise the rights granted by the GGeneral Protection Data Rules. In addition, you will also have the right to file a claim with the relevant local control authority, the Spanish Agency for Data Protection.

Signup Policy

We only accept 1 account per Company / Client in our system. Please keep in mind that we do not allow fake, incomplete or duplicated accounts. These accounts will be deleted without prior notice and we reserve the right to ban the IP, email address and any other data that may be used for the identification.

Billing Policy

Grupo Informática Ferraro S.L.U is a company with legal status and operates under the denomination "Sociedad Limitada Unipersonal". Invoices issued to Sole traders and Companies / Institutions not resident in the Canary Islands are exempt from IGIC as per Art. 17 of Law 20/1991.

Furthermore, all services are VAT excempt. You can read more about the special tax regime at https://www.lowtax.net/lowtax/html/offon/spain/spncan.html

Mailing & Announcement Policy

All Customers are automatically subscribed to our announcements when registered. We send out regular announcements and news regarding our products and services such as new releases and important updates and features.

You may choose to stop receiving our announcements and marketing mailings. You can activate the option "Newsletter Opt-out" from our Client Area » My Profile.

Cookie Policy

We use cookies to help provide you with a better, faster, and safer experience. Below we explain how we, our partners, and other third parties use these cookies.

Cookies are small files that websites place on your computer as you browse the web. Like many websites, we use cookies to discover how people are using our services and to make them work better.

We use Cookies to deliver, measure, and improve our services in various ways. These uses generally fall into one of the following categories:

  • Preferences - To remember information about your browser and your preferences. For example, cookies help us remember your preferred language or country that you are in. We can then provide you with content in your preferred language without having to ask you each time you visit our Web. We can also customize content based on your country, such as showing special offers, or to withhold certain content based on applicable local laws
  • Web Analytics - To help us improve and understand how people use our services. For example, cookies help us test different versions of our services to see which particular features or content users prefer. We might also optimize and improve your experience by using cookies to see how you interact with our services, such as when and how often you use them and what links you click on. We may use Google Analytics to assist us with this. Learn More about the cookies you may encounter through our use of Google Analytics.
  • Advertising - To help us deliver offers, measure their performance, and make them more relevant to you based on criteria like your activity on our website and visits to our partners websites

You can modify your settings in most web browsers to accept or deny all cookies, or to request your permission each time a site attempts to set a cookie. Although cookies are not required for some parts of our services. However our website may not work properly if you disable cookies entirely.